Health plan & appeal guide

Parker Hannifin Corporation

Cleveland, OH · Form 5500 filing, plan year 2024

Both kinds Group Insurance Plan Hourly and Salaried Employees of Parker Hannifin Corp · 27,288 people

This employer has both kinds of coverage. The company on your insurance card decides which rules apply to you.

How we know · medium confidence
  • The filing says benefits are paid from the employer's general assets.
  • Medical insurance bought from Kaiser Permanente is on file, covering about 1,254 people.
  • We ignored a small insurance contract with Cigna covering about 16 people; it is too small to be the main plan.
  • Medical insurance is on file, but the plan also pays benefits from the employer's own money, so some options are likely self-funded.
  • The insured options cover only about 5% of the 27,288 participants, so most people in this plan are in the self-funded part.

Double-check in 30 seconds: “Self-funded”, “administered by” or “ASO” on your card or plan summary means self-funded. “Insured by” or “underwritten by” means insured.

  1. Which company is on your insurance card?

    It’s printed on the front of the card. The filing shows which companies sell insured options here and which ones run the self-funded plan.

  2. Send your appeal here

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  3. Know your deadlines

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  4. What happens next

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  5. Get free help

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Self-funded · federal rules Health and Insurance Benefit Plan for Certain Retired Employees of Parker-hannifin Corporation · 4,479 people

Your employer pays the claims from its own money, so federal law (ERISA) applies — not your state’s insurance rules.

How we know · medium confidence
  • The filing says benefits are paid from the employer's general assets.
  • No medical insurance contract is on file (Schedule A).
  • We ignored a small insurance contract with United American Insurance Company - Mckinney covering about 16 people; it is too small to be the main plan.

Double-check in 30 seconds: “Self-funded”, “administered by” or “ASO” on your card or plan summary means self-funded. “Insured by” or “underwritten by” means insured.

  1. Send your appeal here

    Self-funded plan (federal rules)

    Your employer pays claims from its own money. The insurance company on your card usually just processes claims. Federal law (ERISA) applies, so your state insurance department generally can't overrule the denial.

    Your appeal

    The claims administrator

    Send it to the appeal address on your denial letter or the back of your card. This filing doesn't name the administrator; your card does.

    Plan documents, and a copy of your appeal

    The plan administrator

    PARKER TOTAL REWARDS PLAN ADMINISTRATION COMMITTEE
    ATTN: PLAN ADMINISTRATOR
    6035 PARKLAND BLVD.
    CLEVELAND, OH 44124-4186
    (216) 896-3000

    The plan administrator is legally responsible for the plan. Ask in writing for the Summary Plan Description and the plan document. The plan administrator must send them within 30 days, or a court can add a penalty of up to $110 a day.

  2. Know your deadlines

    • Internal appeal to the plan180 days from the denial
    • Independent external review4 months from the final denial

    Dates you enter stay on this device.

  3. What happens next

    1. Internal appeal to the plan (send it to the claims administrator on your card)

      File in writing within 180 days of the denial notice. Ask for your complete claim file and the criteria they used. They must give it to you free. They decide within 30 days for care you haven't had yet, 60 days for care you already received.

    2. Independent external review

      If they say no again, request external review within 4 months of that final denial. The plan must send it to an independent review organization it contracts with. Some states let self-funded plans use the state's program instead. Your denial letter has to tell you where to send it. A reviewer outside the plan decides, usually within 45 days, and the plan must follow the decision.

    3. Urgent? Ask for an expedited review

      If waiting could seriously harm your health, say so in writing. The plan must decide within 72 hours, and you can ask for expedited external review at the same time.

    4. If the plan stalls or ignores the rules

      Call the Department of Labor's benefits advisors. They enforce these rules for employer plans and can contact the plan for you, free. After the appeals are finished, a lawyer can sue under ERISA if the denial was wrong.

  4. Get free help

    External review covers denials based on medical judgment ("not medically necessary", "experimental"), cancelled coverage, and surprise-billing disputes. A flat plan exclusion usually isn't eligible, but you can still file the internal appeal.

    If your plan documents say the plan is "grandfathered" (unchanged since March 2010), the external-review rules may not apply.

Insured · state rules Parker Hannifin Corp Retiree Medical Plan · 735 people

An insurance company pays the claims, so your state’s insurance rules apply and your state can help overrule a wrong denial.

How we know · high confidence
  • Medical insurance bought from Aetna is on file, covering about 627 people.
  • The filing says all benefits are paid through insurance contracts.
  • We ignored 1 low-cost supplemental policy(ies) such as accident or hospital cover; they don't decide how your medical claims are handled.

Double-check in 30 seconds: “Self-funded”, “administered by” or “ASO” on your card or plan summary means self-funded. “Insured by” or “underwritten by” means insured.

  1. Send your appeal here

    State-regulated plan (fully insured)

    Your employer buys this coverage from an insurance company. The insurer decides claims, and your state's insurance regulator oversees it.

    Your appeal

    The insurance company on your card

    Aetna

    Send it to the appeal address printed on your denial letter (or the back of your card). Appeals go to the insurer, not your employer.

    Plan documents

    The plan administrator

    PARKER TOTAL REWARDS PLAN ADMINISTRATION COMMITTEE
    ATTN: PLAN ADMINISTRATOR
    6035 PARKLAND BLVD.
    CLEVELAND, OH 44124-4186
    (216) 896-3000

    Ask in writing for the Summary Plan Description and the insurance certificate. Employer plans must send them within 30 days.

  2. Know your deadlines

    • Internal appeal to the insurance company180 days from the denial
    • Independent external review4 months from the final denial

    Dates you enter stay on this device.

  3. What happens next

    1. Internal appeal to the insurance company

      File in writing within 180 days of the denial notice. Ask for your complete claim file and the criteria they used. They must give it to you free. They decide within 30 days for care you haven't had yet, 60 days for care you already received.

    2. Independent external review

      If they say no again, request external review within 4 months of that final denial. It is run by the state where the policy was issued, usually your employer's home state (OH). The review is usually free. A reviewer outside the plan decides, usually within 45 days, and the plan must follow the decision.

    3. Urgent? Ask for an expedited review

      If waiting could seriously harm your health, say so in writing. The plan must decide within 72 hours, and you can ask for expedited external review at the same time.

  4. Get free help

    External review covers denials based on medical judgment ("not medically necessary", "experimental"), cancelled coverage, and surprise-billing disputes. A flat plan exclusion usually isn't eligible, but you can still file the internal appeal.

    If your plan documents say the plan is "grandfathered" (unchanged since March 2010), the external-review rules may not apply.

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